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MAIA VOICE / AI CALLING FOR BUSINESS
Your business.
On the line.
Answer questions. Book appointments.
Put the next step in motion.
Configured and managed by MaiaOS.
From US$1,000/month + US$2,000 setup.
INBOUND & OUTBOUNDKNOWLEDGE & BOOKINGCONNECTED WORKFLOWS
WHAT HAPPENS AFTER HELLO
An agent that knows
your business.
Guide the call with your scripts and knowledge base. Qualify the caller. Book the appointment.
Need it to do more? A custom agent can read and update your CRM, use your booking links, and run your workflows.
CAPABILITIES, SERVICE & COST
Same conversation.
Different possibilities.
Choose how much you want the agent to do—and who you want to manage it. Here’s the full comparison.
Swipe across to compare all three options.
01 / MANAGEDMaiaOS + | 02 / DIRECTStructurely | 03 / CUSTOMCustom | |
|---|---|---|---|
| Monthly service | $1,000Unlimited phone usage included | By quotePlatform fee + metered usage | $1,000 + usageMaiaOS service + provider costs |
| One-time setup | $2,000 | Confirm in the provider quote | $2,000 |
| What the agent can do | |||
| Conversation | Script-guided calls, qualifying questions and approved responses. | Calling tools and configuration available on your selected plan. | A custom conversation flow that uses live information to decide the next action. |
| Business knowledge | Your business knowledge base and configured Q&A. | Knowledge-base tools and setup within your plan. | Your knowledge base plus live customer, order or service-record lookups. |
| CRM & database | CRM sync and supported actions through configured integrations. | Integrations, APIs and custom tools depend on the plan. | Read and write in real time. Retrieve records, update fields and create actions. |
| Appointment booking | Supported calendars, availability rules and scheduling links. | Provider booking tools, configured for your team. | Custom booking links and logic. Connect the booking with CRM or database updates. |
| Workflows | Qualification, follow-up, callbacks and handoffs within the configured platform. | Platform workflows and advanced options within your plan. | Fully custom workflows across your CRM, database, calendar and connected tools. |
| Who does the work | |||
| Setup & management | MaiaOS configures and manages the agreed service. | Provider onboarding and support. Your team owns operations and arranges implementation. | MaiaOS builds, connects and maintains the agreed custom agent. |
| Main advantage | One team responsible for delivery, with predictable phone-usage costs. | A direct provider relationship and access to its platform tools. | Business-specific actions, live data and control over the connected workflow. |
| Trade-off | Customization follows the platform and the integrations in scope. | The full cost needs a quote; your team coordinates implementation and optimization. | Usage bills vary. Bespoke integrations need ongoing maintenance. |
| Best fit | A repeatable calling and booking process you want managed. | A team that wants to operate the provider platform directly. | Calls that need to trigger specific actions across several systems. |
This compares our standard Structurely / 21X configuration with a custom build. Structurely also offers advanced APIs and custom tools on selected plans. Your proposal confirms exactly which integrations and actions are included.
THE SAME USAGE. THE FULLER PICTURE.
1,000 minutes.
Here’s the difference.
An illustration using US/Canada outbound calls. Both MaiaOS options also have $2,000 one-time setup.
MAIAOS + STRUCTURELY
$1,000
per month
Phone usage included in your MaiaOS package.
STRUCTURELY DIRECT
Quote + from $70
per month
Platform fee by quote. Voice usage starts at $0.07/minute.
CUSTOM MAIA VOICE
$1,094+ other costs
per month
$1,000 service + $80 speech + $14 phone.
How the estimate works
ElevenLabs Speech Engine: 1,000 × $0.08 = $80. Twilio US/Canada outbound calling: 1,000 × $0.014 = $14. The custom example is $94 more per month before other costs. The direct-purchase difference depends on the complete provider quote.
Custom estimates exclude provider minimums, language models, hosting, numbers, streaming, recording and storage. Rates depend on destination, plan and concurrency. Structurely’s starting rate requires a quote.
Published rate sources: Structurely / 21X, ElevenLabs, Twilio. Checked October 13, 2026.
LET’S BUILD THE RIGHT FIT
What should happen
when your phone rings?
Tell us about your calls, your tools and the next step you want handled. We’ll map the right voice-agent setup.
Talk about Maia Voice↗